Toyota and Lexus rank the top 2 brands for reliability again: Based on costumer reports Toyota and Lexus rank the top 2 brands for reliability for the fifth year in a row. The rankings of the remaining 25 brands reflect a game of musical chairs, however. Consumer Reports' 2017 Auto Reliability Survey found "growing pains" among automakers with new and updated cars and light trucks, with "wonky" engines and "jerky" eight- and nine-speed and continuously variable transmissions, as well as infotainment systems, among the top problems.
The magazine said its survey shows some but not all automakers are quick to respond to major problems between model years. The 2016 Hyundai Tucson crossover scored poorly with owners due to transmission issues, but complaints about 2017 Tucson transmissions dropped by more than half. Similarly, gripes about the in-car electronics on the 2017 Civic were so improved that the complaint rate was only a third of that for the 2016 version.
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